FLOSS quality and UX 

I think the discourse around the UX and quality of FLOSS sometimes misses something important. Software is not a free market of individual choice. Most of us are not making choices about the software we use. In the vast majority of cases, the choices are either being made for us or we are being strongly coerced in various ways. While improving FLOSS UX is important, improving UX won't generally move the needle on whether an end user will "choose" it. Other factors dominate.

FLOSS quality and UX 

@cstanhope
yes and no. ease of use and ease of support are part of the factors as to why a software is chosen.

if something is easy to use than the clunky alternatives AND trivial to access (e.g. servers are readily available and reliable) people will use it so much that companies will adapt. that is what happened with google docs and calendar...

FLOSS quality and UX 

@eylul @cstanhope Another thing here is "network effects". Like, "welcome to company X, we use Google Calendar to schedule meetings..." Now you're a Calendar user too.

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FLOSS quality and UX 

@meejah
that happens on org to individual level yes, but as I said if the tool company uses is not easy, and there is an easy option that people can use individuals will gravitate. as I said thats how google calendar got where it is. there were other calendar tools /integration tools organizations were using when it showed up.
@cstanhope

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